General Assistance Software
The ideal client database solution for County General Assistance departments.
“With the use of Collaborate, our caseworkers are able to work more effectively and efficiently.”
Melissa Sewick
Director, Douglas County Department of General Assistance
Easy client enrollment
All forms in Collaborate are tailored to your department’s needs. That means your staff can get clients enrolled quickly and easily.
Clients can also fill out their own intakes online, if preferred.
Track assistance at a glance
Quickly know what assistance has been provided, and what’s pending approval.
Pre-built General Assistance services included
Select the ones you want, and customize to suit your needs.
- Housing
- Employment
- Clothing & Food
- Cremations
- Transportation Assistance
- Notices of Action
- SSI Assistance
- Eligibility Assessments
- Financial Calculators
…plus many more
Monitor eligibility periods
Define your periods, then track your clients, notices of action, and assistance on a per-period basis.
E-signatures built in
Collaborate’s Simple Signatures automates the process of sending, signing, and saving documents to case files.
AI-Powered Data Analysis
Collaborate Agents
- Glean quick insights, build complex reports, and generate insightful visualizations from your Collaborate data.
- Agents can plan, make decisions, and take actions to achieve specific goals.
- Hosted within Network Ninja’s secure, confidential infrastructure for HIPAA compliance.
- Social worker-friendly - no data or reports expertise needed.
Secure, confidential AI to analyze your social services data
Payments integrations
No more manually requesting assistance payments - Collaborate's payments integrations automate the process from requesting payments to cutting checks.
Industry-Leading Security & Compliance
HIPAA Compliant, SOC 2® Type 2 Compliant software, from an Amazon AWS Public Sector Partner.
- Your data is protected with enterprise-grade security, regular audits, and continuous monitoring.
- As an AWS Public Sector Partner, we meet the stringent requirements for healthcare and public health applications.
Experience Collaborate for Yourself
Check out all the functionality designed for General Assistance programs.