Paperless, Automated Forms
Say goodbye to paperwork. Collaborate automates your manual processes and digitizes all your paper forms.
Client Intakes and other elements are tailored specifically for your organization.
Collaborate Features
Every module in Collaborate was designed in collaboration with our non-profit clients to best serve their case management needs. There are hundreds of modules to choose from - here are some of the most popular features.
Reports for Everything
Each piece of data you store in Collaborate can be reported on, accurately.
1-click NCA, VOCA, VAWA, United Way, and dozens of other standardized Reports are available. Need custom Reports? Generate them on the fly, or let our data scientists create and save them for you.
Document Management
Store all your Documents in Collaborate, while pulling relevant Case info into them, automatically.
Collect Electronic Signatures from Clients and Service providers, including telehealth forms. Signers can add signatures from any device.
“With the use of Collaborate Electronic Signatures, our caseworkers are able to work more effectively and efficiently because it is such a simple process.”
Melissa Sewick
Administrative Support Manager, Douglas County General Assistance
Assignments, Calendars, & Alerts
Assign Tasks to yourself or other Users with due dates associated with them.
Then track their due dates via a personalized Calendar, and receive email or SMS Alerts about specific Tasks coming up. Scheduled Services show up on your Calendar too.
Data Visualizations
Visualize your data in Collaborate with charts and graphs, including:
- Pie charts
- Bar charts
- Line charts
Custom Intake
Streamlined forms that match your existing workflows will save time and improve accuracy.
Intelligent Conflict Checking
Avoid duplicate entries and locate difficult to find Cases with intelligent conflict checking, performed automatically for each new Intake.
Case Notes
Save Notes directly to a Case or Service for easy viewing later.
Copy Case Fields
Avoid re-entering duplicative information while saving several minutes for each related Intake.
Case History
View a detailed history of every action taken for each client in the Client Service Log.
Pre-Intakes
Quickly kick off an Intake when potential Clients call your hotline, then convert to full Cases later.
Case Profiles
All of your Clients, Associated Persons, and other Contacts have their own Profile pages in Collaborate.
Here, your multidisciplinary team (MDT) can quickly access demographic information, record and schedule Services, upload important Documents, record Case Notes, and much more.
Case Review
The Case Review module makes scheduling, staffing, and conducting these sessions simple. (How simple? It’s used to review over 5,000 cases each month.)
Each participant in a Case Review meeting can download a PDF packet beforehand to prepare, and sessions will appear on their Calendar. Add discussion notes for even greater clarity.
Customizable Services
Collaborate has dozens of pre-built Services, from medical comprehensive to workforce coaching. But it's not limited to those - you can create your own custom Services with associated criteria to be tracked and managed.
“Our staff found that Collaborate is easy to navigate and was customized specifically to streamline services and data entry.”
Kelli Mukaddam
Data Specialist, National Children’s Advocacy Center
Class Management
Group therapy and educational sessions are made simple with Collaborate’s Class Management module.
You can schedule Classes, log Attendance, run Reports, and track Outcomes via pre- and post-testing data.
Industry-Leading Security & Compliance
Security is a top priority for Collaborate and Network Ninja. Our servers and software are constantly monitored and updated, and our team is highly trained to protect your data.
HIPAA Compliant
A third party firm audited Collaborate and Network Ninja and confirmed our HIPAA compliance.
Roles & Permissions
Multidisciplinary team members’ Permissions can be tightly controlled so that they only have access to what they need.
Strong Encryption
Everything from a User’s browser to Collaborate, or on the server itself, is encrypted - including backups.
Multi-Factor Authentication (MFA)
MFA greatly reduces the chances of unauthorized access to your Collaborate implementation.
Complete Logs
Administrators can view a full audit of every login or attempted login, and every change to every field in the database.
Backups of Backups
Collaborate instances are backed up in real-time, to prevent any loss of your data.
Mobile Support
Collaborate is accessible on your mobile phone or tablet running iOS or Android. Mobile functionality includes, but is not limited to:
- Adding Cases and Tasks
- Running Reports
- Accessing your Calendar
- Viewing Documents, Contacts, and Organizations
Client Portal
Provide a seamless and easy-to-use platform for your Clients (works great for telehealth).
Information that is currently collected by staff can be obtained from the Client electronically, reviewed by staff, and moved into their Case file or chart with a click.
Bonus: multi-language support.
Batch Simple Services
Quickly log multiple Services at once for a Case and associated Cases.
Type a keyword, and suggested Services will appear in front of the search box.
Quick Batch Simple Services, Courtesy of the Children's Advocacy Centers of Mississippi
Expert Training
Before you Go-Live with Collaborate, our specialists will train your entire staff to use the system - but your education doesn’t end there.
Consult our Training Schedule for weekly webinars covering specific topics, along with open discussion sessions.
In-App Support
Our support team is standing by to help you with any issues you might have with Collaborate.
Submitting support tickets within the app is simple. Phone and email support is also provided.
Billing Management
Run billing Reports and track Invoices based on Service types.
Legal Dispositions
Law Enforcement can track and manage Cases and Legal Dispositions.
Network Functionality
Network-wide Reporting and Conflict Checking for statewide and nationwide networks.
Contacts & Organizations
Store partner agencies and their staff in Collaborate for easy retrieval and Referrals.
Medical Exams & Results
Conduct medical tests and create medical service profiles.
Secure Messaging
Securely contact other Users on your team with optional Case references.
Forensic Interviews
Conduct Forensic Interviews of Clients and manage interview results.
Mental Health Services
Track Clinical assessments and health history.
SMS Notifications
Send SMS alerts (text messages) to Users to remind them of upcoming Tasks, Services, and more.
Want to see all the features?
Contact us and we'll show you all of the amazing features that Collaborate has to offer.