Case Management Software for Social Services

Empowering better data, better outcomes.
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Collaborate on Desktop and iPad

Simplify Data Collection
Deliver Accurate Reports
Serve Clients Better

Hundreds of Difference-Makers Rely on Collaborate

  • Children’s Advocacy Centers
  • Rape Crisis Centers
  • At-Risk Youth Programs
  • Substance Abuse Treatment
  • Health & Wellness Programs
  • Sexual Assault Coalitions
  • Domestic Violence Shelters
  • Family Centers
  • Corrections Departments
  • Housing Programs
  • Domestic Violence Coalitions
  • Homeless Shelters
  • Women’s Programs
  • General Assistance
  • Veterans’ Affairs Offices

If you manage Clients, Cases, Services, and Reports, you need Collaborate.

Meet some of our diverse clients

The Global Standard in Children's Advocacy Center Software

Over 400 CACs - including many statewide CAC networks - use Collaborate to run their organizations.

Collaborate supports domestic violence/sexual assault, CSEC, and campus-based victim services programs too.

Your Cases, Your Clients, Your Workflow

Workflow chart.

Collaborate is customizable case management software for non-profits and social services agencies.
  • Track Case information, from Intake, providing Services, setting Goals, to recording Outcomes.
  • Efficiently access Case history, medical exams, test results, custom Reports, and more.
  • Tap a single, secure, HIPAA-compliant, easy-to-use, web-based platform for all your Case management needs.

Explore more Collaborate features

What Leading Advocates are Saying

“The Ninjas have a keen understanding of our need to be able to process and access a deep analysis of our data.”

Adam Rosenberg headshot Adam Rosenberg
Executive Director, Baltimore Child Abuse Center

“Our staff found that Collaborate is easy to navigate, and was customized specifically to streamline services and data entry.”

Kelli Mukaddam headshot Kelli Mukaddam
Data Specialist, National Children’s Advocacy Center

“Prior to Collaborate, we were using paper charts, which are hard to manage, and even harder to compile data from for grants. Now everything is easy to access, and complete.”

Katie Plax MD headshot Katie Plax MD
Director, Adolescent Center, The SPOT/Project Ark, Washington University in St. Louis

“Network Ninja would come up with innovations and solutions that went far beyond anything I could imagine. It’s like partnering with architects, engineers, and systems designers!”

Katherine J. Mathews headshot Katherine J. Mathews
Director of Clinical Service, Casa de Salud

Work with an Experienced, Knowledgeable Vendor

Network Ninja has been developing software since 1998, with three successful products across three sectors.

Network ninja team grid.

  • 100% independently owned and operated.
  • 55+ employees, including software developers, business analysts, support specialists, civil legal aid advocates, and social workers.
  • Dedicated data migration team with hundreds of successful migrations from legacy systems.

More about us

Compliance & Security You Can Trust

HIPAA Compliant, SOC 2® Type 2 Compliant software, from an Amazon AWS Public Sector Partner.

HIPAA compliance badge.
SOC 2 compliance badge.
Amazon AWS Partner badge.

Case Management at Scale

Organizations rely on Collaborate to manage and report on their Case data.

5.14 million

Cases managed in Collaborate


Cases added each month


Daily active users

Benefits of Using Collaborate

Cut out the Paper

Let Collaborate do the heavy lifting. Collaborate adjusts to your workflow and processes, not the other way around.

“Prior to Collaborate, we were using paper charts…”

See what The Spot has to say about Collaborate vs. Paper.

  • Use your existing forms, electronically
  • No more boxes of folders, no more spreadsheets
  • Clients can sign documents using smartphones, tablets, or computers
  • Save everything in one place

Fully Customizable

Don't mess with a good thing - keep your workflows where they work, use our templates where they can be improved upon.

“…it’s like partnering with architects, engineers, and systems designers!”

See how we went above and beyond with Casa de Salud’s customizations.

  • We'll customize and configure Collaborate for you, good to go at launch
  • Afterward, as requirements change, make configuration changes on your own
  • Grant requirements change frequently, so can Collaborate's reports
  • Our expert software developers can accommodate your specialized requirements

Fast and Secure

Directly on the Internet backbone, and actively monitored for security, so you're safe and sound.

Assist America uses Collaborate’s admin capabilities to configure who can access Collaborate from where, and even automatically lock accounts if something suspicious is happening.

  • High-grade encryption
  • Users can be granted access to what they need, only
  • Stable and scalable platform
  • Hourly backups means disaster avoidance
  • HIPAA compliant


Hosted and maintained by us, for you.

New York City’s YMCA and Children’s Advocacy Centers of Georgia both make use of Collaborate’s cloud-based nature to allow users spread across a large area to access their database securely, using a web browser. Assist America does it worldwide.

  • No need for additional systems or network administrators
  • No software to install
  • Lightning fast, with as much bandwidth, processing power, and storage as you need
  • Access from anywhere, any time

Easy to Use and Understand

Developed and constantly improved upon, since 1998, we take our clients feedback seriously. Easy to use, even for the most technology-averse.

Our userbase is diverse, but most are not organizations that traditionally rely heavily on technology. Take a look at how some of our features work, simple and straightforward.

  • Intuitively designed interface
  • Simple to navigate
  • Dedicated support staff to assist
  • Online support & issue reporting

Substantial Cost Savings

Software is a tool to help you perform better, with less effort. Let it handle the grunt work and tedium, allowing you to focus on your real goals.

“…making for a highly efficient client experience and delivery of services”

See how Collaborate streamlined The Center’s processes and reduced overhead.

  • Significant reduction in organization communication overhead
  • No annual or "per seat" license fees
  • Increased productivity and lower administrative costs
  • Reports that used to take weeks now take seconds!

Who's Using Collaborate

Children’s Advocacy Centers of Georgia

Member of the National Children’s Alliance, The Children’s Advocacy Centers of Georgia, Inc. is Georgia’s statewide membership association of 50 local children’s advocacy centers.

Client Profile

  • Dozens of networked Children's Advocacy Centers (CACs), each with own private customizable instance
  • CACs able to search through entire state database of clients, caregivers, and offenders
  • Statewide reporting
  • Mix of Multi-Disciplinary Teams (MDTs) and non-MDT children’s advocacy centers
  • 500+ users, years of case data, tens of thousands of cases, hundreds of thousands of services

South Carolina Coalition Against Domestic Violence and Sexual Assault

SCCADVASA is the statewide partnership of organizations providing services to victims and survivors of domestic violence and sexual assault in South Carolina.

Members include rape crisis centers and women's shelters throughout the state, serving clients 24 hours a day, 7 days a week.

  • Dozens of member organizations, many cross-trained with partner CACs
  • Cross-trained Users can quickly switch between DV/SA and CAC sides
  • Hotline Intakes, with ability to easily change Case type for full Intakes later
  • Optional Modules include Batch Simple Services, Document Queue, and Document Templates

Douglas County, Nebraska

Three human services departments of the Douglas County, Nebraska municipal government run on Collaborate, each with their own tailored software implementation.

Client Profile

  • Department of Corrections, General Assistance, and Veterans' Service Office all use Collaborate
  • Fully electronic workflows
  • Class Management for educational programs
  • Hundreds of Collaborate Electronic Signatures collected per month

Melinda Hoag Smith Center for Healthy Living

The Melinda Hoag Smith Center for Healthy Living is on a mission to positively impact the health and well-being of Newport Beach, California’s most vulnerable populations. Its facilities include a mental health center, family resource center, a dental clinic, and a monthly food distribution program.

  • Client Portal with multi-language support allows Clients to complete their own initial Intakes and apply for Services
  • Staff can quickly convert Portal submissions into full Intakes
  • Additional modules include Collaborate Electronic Signatures, Document Templates, and Class Management

The Spot / Project Ark

The Spot / Project Ark is a cooperative focusing on social justice and health care for at-risk youth.

Client Profile

  • Collaborate facilitates all data management and reporting for SPARK
  • Medical services, mental health counseling, sexual and reproductive health services
  • Work development / workforce coaching services
  • Substance abuse counseling
  • Fully electronic medical records, charting, even immunization records

Catholic Charities

Catholic Charities of the Archdiocese of Miami (CCADM) was established in 1931 to serve impoverished families during the Great Depression. Since then, CCADM has grown to offer a diverse slate of Services in the Miami area, including alcohol & substance abuse treatment, child development, behavioral health, elderly assistance, homelessness, and help for immigrants & refugees.

  • Universal Intake to facilitate a quick implementation
  • Custom workflow allows Clients to have several open Cases at once
  • Reporting for over 40 distinct Service offerings across dozens of sites
  • Optional Modules include Batch Simple Services, Case Review, and Class Management

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What's New with Collaborate

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