Assist America is the nation’s largest provider of global emergency medical services through employee and student benefit plans.
How They Use Collaborate
Call center management
Sophisticated security tools
Dozens of diverse and customized services for thousands of clients a year
From medical assessments to legal consultations, 33 trackable services and counting
What They Said About Us
“We chose Collaborate because its basic structure was best suited to our 24/7 shift work needs. The best new feature in the transition from our old system is the ability to create a case from start to finish in one panel – this is for simple cases that take little time on the phone but took several panels to complete in our old system.” “Network Ninja brings value to us by way of the technical support and knowhow that we once needed to maintain in house, and now are no longer so burdened.“