News Item

Want More Funding? Data is the Key

The Children’s Advocacy Center of Santa Clara County has used Collaborate’s data mining tools to help raise $2.5 million in additional funding in the past two years. Those funds are being used to:

  • Grow staff from 10 to 25 people,
  • Expand medical, victim advocacy, and forensic interview services to 24/7, and
  • Build capacity of the CAC to create a greater impact on their community.
“Without many of the reports created for us in Collaborate, we couldn’t have been able to apply for several new grants.”

Headshot of Jennifer Puthoff.

Jennifer Puthoff

Program Manager, Children’s Advocacy Center of Santa Clara County

We sat down with CAC Program Manager Jennifer Puthoff recently to chat about transitioning to Collaborate, becoming a data-centric agency, and what’s on the horizon as they continue to grow.

Hi Jennifer! Prior to Collaborate, how were you handling cases and reporting, and how has that changed with Collaborate?

All the stakeholders were using different systems - the District Attorney’s office had one tool, nurses were using an Epic, and forensic interviewers were using spreadsheets. I remember crying at one point - I spent 24 hours trying to clean up a spreadsheet to show how kids were being handed off through each step of the process.

With Collaborate, everything is consolidated into one system, and I’m so grateful for it. It’s been such a huge time saver, and operationally it allows us to easily meet our standards for accreditation. We’re becoming super users, and it’s helped us out exponentially.

Your center has seen tremendous growth lately - what are the keys to that growth?

Embedding data as a performance management tool for our work into everything we do. Once we adopted Collaborate, our Victim Advocates were able to properly capture all the services and activities they provided to kids. When we pulled that data from Collaborate, we were able to see the volume of the total services we were providing, and used this to garnish more support and funding. If you look at our Impact Report (PDF), all that data came from Collaborate.

Infographic showing CAC of Santa Clara services.

We got another $2.5 million in funding in two years - there was no way we could’ve done it without the reports from Collaborate. We’ve grown from 10 to 25 staff, and improved our services across the board. Now we can share the story of our impact - everything we pull from Collaborate, we communicate to all our stakeholders.

Would you say you’re a data-driven agency now?

Absolutely. Data drives every decision we make here, from the age of kids we serve, where they come from geographically, and where we need to expand services to. With Collaborate, we can answer questions like “What law enforcement offices aren’t bringing their kids to us?”, to see who hasn’t gotten a Medical Exam or Forensic Interview, and contact the detective to make sure we see them.

“We’re using data to ensure all kids get the same level of service across the county.”

Headshot of Jennifer Puthoff.

Jennifer Puthoff

Program Manager, Children’s Advocacy Center of Santa Clara County

Collaborate is a big part of our job, and it’s really shaped the operational decisions we’ve been making.

What’s next for your CAC?

We’re hoping to open a satellite office in the South Bay, and we’re expanding behavioral health services by hiring three new clinical social workers. We’re also using data to drive staff training and professional development.

I’ve recommended Collaborate to the rest of the DA Office as well, for them to use it to manage other victim services.

Thanks very much for sharing your story! It’s inspiring to see.

I’m happy to share, and thank you!

The CAC of Santa Clara County is a success story in using smart software to increase funding, grow staff and services, and improve service quality. To see how Collaborate can impact your agency, reach out to us.

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Your Cases, Your Clients, Your Workflow

Collaborate software running on a MacBook, iPad, and iPhone.

Collaborate is customizable case management software for non-profits and social services agencies.

  • Track Case information, from Intake, providing Services, setting Goals, to recording Outcomes.
  • Efficiently access Case history, medical exams, test results, custom Reports, and more.
  • Tap a single, secure, HIPAA-compliant, easy-to-use, web-based platform for all your Case management needs.

Who's Using Collaborate

Children’s Advocacy Centers of Georgia

Member of the National Children’s Alliance, The Children’s Advocacy Centers of Georgia, Inc. is Georgia’s statewide membership association of 50 local children’s advocacy centers.

CACGA Client Story

  • Dozens of networked Children's Advocacy Centers (CACs), each with own private customizable instance
  • CACs able to search through entire state database of clients, caregivers, and offenders
  • Statewide reporting
  • Mix of Multi-Disciplinary Teams (MDTs) and non-MDT children’s advocacy centers
  • 500+ users, years of case data, tens of thousands of cases, hundreds of thousands of services

South Carolina Coalition Against Domestic Violence and Sexual Assault

SCCADVASA is the statewide partnership of organizations providing services to victims and survivors of domestic violence and sexual assault in South Carolina.

Members include rape crisis centers and women's shelters throughout the state, serving clients 24 hours a day, 7 days a week.

  • Dozens of member organizations, many cross-trained with partner CACs
  • Cross-trained Users can quickly switch between DV/SA and CAC sides
  • Hotline Intakes, with ability to easily change Case type for full Intakes later
  • Optional Modules include Batch Simple Services, Document Queue, and Document Templates

LifeBridge Health's Center for Hope

LifeBridge Health's Center for Hope is a comprehensive violence prevention and intervention agency. Programs include child advocacy, domestic violence, community violence, and elder justice for survivors, caregivers, and communities.

  • Referral Module to manage internal and external Referrals, across Programs
  • "1-Click" VOCA Report to easily meet funding requirements
  • Custom Services for Treatment Plans, Clinical Assessments, and Forensic Interviews

Douglas County, Nebraska

Three human services departments of the Douglas County, Nebraska municipal government run on Collaborate, each with their own tailored software implementation.

DCGA Client Story

  • No need for additional systems or network administrators
  • No software to install
  • Lightning fast, with as much bandwidth, processing power, and storage as you need
  • Access from anywhere, any time

The Spot / Project Ark

The Spot / Project Ark is a cooperative focusing on social justice and health care for at-risk youth.

The Spot / Project Ark Client Story

  • Collaborate facilitates all data management and reporting for SPARK
  • Medical services, mental health counseling, sexual and reproductive health services
  • Work development / workforce coaching services
  • Substance abuse counseling
  • Fully electronic medical records, charting, even immunization records

Substantial Cost Savings

Catholic Charities of the Archdiocese of Miami (CCADM) was established in 1931 to serve impoverished families during the Great Depression. Since then, CCADM has grown to offer a diverse slate of Services in the Miami area, including alcohol & substance abuse treatment, child development, behavioral health, elderly assistance, homelessness, and help for immigrants & refugees.

  • Universal Intake to facilitate a quick implementation
  • Custom workflow allows Clients to have several open Cases at once
  • Reporting for over 40 distinct Service offerings across dozens of sites
  • Optional Modules include Batch Simple Services, Case Review, and Class Management

View Clients

Benefits of Using Collaborate

Cut out the Paper

Let Collaborate do the heavy lifting. Collaborate adjusts to your workflow and processes, not the other way around.

“Prior to Collaborate, we were using paper charts…”

See what The Spot has to say about Collaborate vs. Paper.

  • Use your existing forms, electronically
  • No more boxes of folders, no more spreadsheets
  • Clients can sign documents using smartphones, tablets, or computers
  • Save everything in one place

Fully Customizable

Don’t mess with a good thing - keep your workflows where they work, use our templates where they can be improved upon.

“…it’s like partnering with architects, engineers, and systems designers!”

See how we went above and beyond with Casa de Salud’s customizations.

  • We’ll customize and configure Collaborate for you, good to go at launch
  • Afterward, as requirements change, make configuration changes on your own
  • Grant requirements change frequently, so can Collaborate’s reports
  • Our expert software developers can accommodate your specialized requirements

Fast and Secure

Directly on the Internet backbone, and actively monitored for security, so you’re safe and sound.

Assist America uses Collaborate’s admin capabilities to configure who can access Collaborate from where, and even automatically lock accounts if something suspicious is happening.

  • High-grade encryption
  • Users can be granted access to what they need, only
  • Stable and scalable platform
  • Hourly backups means disaster avoidance
  • HIPAA compliant


Hosted and maintained by us, for you.

Children’s Advocacy Centers of Georgia and SCCADVASA both make use of Collaborate’s cloud-based nature to allow users spread across a large area to access their database securely, using a web browser. Assist America does it worldwide.

  • No need for additional systems or network administrators
  • No software to install
  • Lightning fast, with as much bandwidth, processing power, and storage as you need
  • Access from anywhere, any time

Easy to Use and Understand

Developed and constantly improved upon, since 1998, we take our clients feedback seriously. Easy to use, even for the most technology-averse.

Our userbase is diverse, but most are not organizations that traditionally rely heavily on technology. Take a look at how some of our features work, simple and straightforward.

  • Intuitively designed interface
  • Simple to navigate
  • Dedicated support staff to assist
  • Online support & issue reporting

Substantial Cost Savings

Software is a tool to help you perform better, with less effort. Let it handle the grunt work and tedium, allowing you to focus on your real goals.

“…making for a highly efficient client experience and delivery of services…”

See how Collaborate streamlined The Center’s processes and reduced overhead.

  • Significant reduction in organization communication overhead
  • No annual or "per seat" license fees
  • Increased productivity and lower administrative costs
  • Reports that used to take weeks now take seconds!

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