News Item

An integrated approach to combatting violence in Baltimore

With cohesive programs for children, youth, and adults, LifeBridge Health’s Center for Hope is committed to breaking the cycle of violence in Baltimore, Maryland. The Center has seen tremendous growth and made substantial headway in its mission in recent years, using Collaborate to document and quantify their impact along the way.

“Collaborate has been the backbone of our case management processes for close to eight years now. I’ve found Network Ninja to be great partners. Collaborate is a database that has grown with us to address the ever-expanding needs of our team for the benefit of our clients.”

Headshot of Adam Rosenberg.

Adam Rosenberg

Vice President, Violence Intervention and Prevention, LifeBridge Health

Deep roots in Charm City

Part of the Center for Hope’s origins can be traced back to the Baltimore Child Abuse Center (BCAC), which was established in 1987 as the first child advocacy center in the state of Maryland (and one of the earliest CACs in the country).

Photo of BCAC lobby

With a desire to leverage new technology and data analysis to provide the best service possible for every child and community, BCAC adopted Collaborate as its case management system in 2018.

Joining the LifeBridge family

In 2019, BCAC became a wholly owned subsidiary of LifeBridge Health, a nonprofit healthcare provider. By integrating multiple anti-violence programs under one entity, the Center for Hope was born.

Center for Hope logo.

“LifeBridge, and especially CEO Neil Meltzer, takes a true public health perspective to ending and preventing violence in Baltimore,” says Adam Rosenberg, Executive Director at the Center for Hope. With that holistic mindset, LifeBridge rolled up several more local programs into the Center for Hope. Its roster grew to include domestic violence response, elder justice, and multiple organizations aimed at ending community violence.

To house all of these programs, more space was needed. In 2020, ground was broken on a new headquarters, and in 2022, the Center for Hope opened its state-of-the-art 32,000 square foot facility.

Photo of the Center for Hope building at dusk.

“Our building was designed from the ground up to be client focused with the intention of advancing hope, healing, and resilience for those impacted by trauma, abuse and violence through comprehensive response, treatment, education, and prevention,” Rosenberg explains.

Collaborate supports Center for Hope’s growth

Many of the Center for Hope’s programs have followed the child advocacy center’s lead and adopted Collaborate to track their efforts, including:

  • The DOVE Domestic Violence Program at Northwest Hospital, which assists patients and community members with free and confidential services,
  • PAAVE (Pathways to Advocacy Against Violence Every day), which supports Baltimore City’s most at-risk children and families with support for those who have experienced homicide and shootings,
  • The Violence Response Team (VRT) of Sinai Hospital, a 24/7 crisis response program that helps patients experiencing trauma as a result of an act of violence, and
  • Center for Hope’s Medical Program, which provides in-house medical exams to abuse victims.

Many programs, one software system. To see how LifeBridge Health’s Center for Hope uses Collaborate to better serve their community, contact us for a demo.

Stay up to date with Collaborate by signing up for our newsletter.

Subscribe Now

Your Cases, Your Clients, Your Workflow

Collaborate software running on a MacBook, iPad, and iPhone.

Collaborate is customizable case management software for non-profits and social services agencies.

  • Track Case information, from Intake, providing Services, setting Goals, to recording Outcomes.
  • Efficiently access Case history, medical exams, test results, custom Reports, and more.
  • Tap a single, secure, HIPAA-compliant, easy-to-use, web-based platform for all your Case management needs.
Features Overview Get a Demo

Who's Using Collaborate

Children’s Advocacy Centers of Georgia

Member of the National Children’s Alliance, The Children’s Advocacy Centers of Georgia, Inc. is Georgia’s statewide membership association of 50 local children’s advocacy centers.

CACGA Client Story

  • Dozens of networked Children's Advocacy Centers (CACs), each with own private customizable instance
  • CACs able to search through entire state database of clients, caregivers, and offenders
  • Statewide reporting
  • Mix of Multi-Disciplinary Teams (MDTs) and non-MDT children’s advocacy centers
  • 500+ users, years of case data, tens of thousands of cases, hundreds of thousands of services

South Carolina Coalition Against Domestic Violence and Sexual Assault

SCCADVASA is the statewide partnership of organizations providing services to victims and survivors of domestic violence and sexual assault in South Carolina.

Members include rape crisis centers and women's shelters throughout the state, serving clients 24 hours a day, 7 days a week.

  • Dozens of member organizations, many cross-trained with partner CACs
  • Cross-trained Users can quickly switch between DV/SA and CAC sides
  • Hotline Intakes, with ability to easily change Case type for full Intakes later
  • Optional Modules include Batch Simple Services, Document Queue, and Document Templates

LifeBridge Health's Center for Hope

LifeBridge Health's Center for Hope is a comprehensive violence prevention and intervention agency. Programs include child advocacy, domestic violence, community violence, and elder justice for survivors, caregivers, and communities.

  • Referral Module to manage internal and external Referrals, across Programs
  • "1-Click" VOCA Report to easily meet funding requirements
  • Custom Services for Treatment Plans, Clinical Assessments, and Forensic Interviews

Douglas County, Nebraska

Three human services departments of the Douglas County, Nebraska municipal government run on Collaborate, each with their own tailored software implementation.

DCGA Client Story

  • No need for additional systems or network administrators
  • No software to install
  • Lightning fast, with as much bandwidth, processing power, and storage as you need
  • Access from anywhere, any time

The Spot / Project Ark

The Spot / Project Ark is a cooperative focusing on social justice and health care for at-risk youth.

The Spot / Project Ark Client Story

  • Collaborate facilitates all data management and reporting for SPARK
  • Medical services, mental health counseling, sexual and reproductive health services
  • Work development / workforce coaching services
  • Substance abuse counseling
  • Fully electronic medical records, charting, even immunization records

Substantial Cost Savings

Catholic Charities of the Archdiocese of Miami (CCADM) was established in 1931 to serve impoverished families during the Great Depression. Since then, CCADM has grown to offer a diverse slate of Services in the Miami area, including alcohol & substance abuse treatment, child development, behavioral health, elderly assistance, homelessness, and help for immigrants & refugees.

  • Universal Intake to facilitate a quick implementation
  • Custom workflow allows Clients to have several open Cases at once
  • Reporting for over 40 distinct Service offerings across dozens of sites
  • Optional Modules include Batch Simple Services, Case Review, and Class Management

View Clients

Benefits of Using Collaborate

Cut out the Paper

Let Collaborate do the heavy lifting. Collaborate adjusts to your workflow and processes, not the other way around.

“Prior to Collaborate, we were using paper charts…”

See what The Spot has to say about Collaborate vs. Paper.

  • Use your existing forms, electronically
  • No more boxes of folders, no more spreadsheets
  • Clients can sign documents using smartphones, tablets, or computers
  • Save everything in one place

Fully Customizable

Don’t mess with a good thing - keep your workflows where they work, use our templates where they can be improved upon.

“…it’s like partnering with architects, engineers, and systems designers!”

See how we went above and beyond with Casa de Salud’s customizations.

  • We’ll customize and configure Collaborate for you, good to go at launch
  • Afterward, as requirements change, make configuration changes on your own
  • Grant requirements change frequently, so can Collaborate’s reports
  • Our expert software developers can accommodate your specialized requirements

Fast and Secure

Directly on the Internet backbone, and actively monitored for security, so you’re safe and sound.

Assist America uses Collaborate’s admin capabilities to configure who can access Collaborate from where, and even automatically lock accounts if something suspicious is happening.

  • High-grade encryption
  • Users can be granted access to what they need, only
  • Stable and scalable platform
  • Hourly backups means disaster avoidance
  • HIPAA compliant

Cloud-Based

Hosted and maintained by us, for you.

Children’s Advocacy Centers of Georgia and SCCADVASA both make use of Collaborate’s cloud-based nature to allow users spread across a large area to access their database securely, using a web browser. Assist America does it worldwide.

  • No need for additional systems or network administrators
  • No software to install
  • Lightning fast, with as much bandwidth, processing power, and storage as you need
  • Access from anywhere, any time

Easy to Use and Understand

Developed and constantly improved upon, since 1998, we take our clients feedback seriously. Easy to use, even for the most technology-averse.

Our userbase is diverse, but most are not organizations that traditionally rely heavily on technology. Take a look at how some of our features work, simple and straightforward.

  • Intuitively designed interface
  • Simple to navigate
  • Dedicated support staff to assist
  • Online support & issue reporting

Substantial Cost Savings

Software is a tool to help you perform better, with less effort. Let it handle the grunt work and tedium, allowing you to focus on your real goals.

“…making for a highly efficient client experience and delivery of services…”

See how Collaborate streamlined The Center’s processes and reduced overhead.

  • Significant reduction in organization communication overhead
  • No annual or "per seat" license fees
  • Increased productivity and lower administrative costs
  • Reports that used to take weeks now take seconds!

Try Collaborate Now

Contact Us for a Demo