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Quick Batch Simple Services, Courtesy of the Children’s Advocacy Centers of Mississippi

Customization is always a key part of implementing Collaborate for a new organization. After all, no two social services agencies are exactly alike.

So when the Children’s Advocacy Centers of Mississippi (CACM) signed on to bring our Collaborate for Networks software to all of the CACs in their state, we knew to count on them to bring some interesting requirements to the table. What we didn’t anticipate was that in the end, Mississippi would inspire us to create a brand new feature that will be a huge time saver for so many advocacy centers - both inside and outside of their state.

CACM Logo.

How We Created Quick Batch Simple Services, With CACM’s Help

Children’s Advocacy Centers of Mississippi had one major request for their tailored Collaborate implementation: they needed to quickly add several Client Services to a batch process all at once. The folks focused on Family Advocacy brought up the requirement, but it seemed everyone in the network would benefit from using it. They also wanted to be able to copy these Services to other associated persons, all from one compact form.

We call the new feature Quick Batch Simple Services.

Now, Users can simply type a keyword and get suggested Services to add to a batch. With some quick clicks, several Services can then be added to the batch at once. All along the way, the long list of items stays confined to a manageable, scrollable content box.

Animated screenshot of Quick Batch in action.

A traditional drop-down list of Client Services wouldn’t have cut it, due to the sheer size of CACM’s highly descriptive list. Our solution was to break the Services up into categories, make them searchable, and allow rapid additions of multiple Services to the batch. We think the results speak for themselves.

Collaborate Training Was A Great Success

Plied with breakfast pastries, coffee, and a beautiful training room (thanks to Canopy Children’s Services) we were now ready to train 80 Users over 2 days in Jackson, MS.

Group of people in a classroom.

Training began by untraining them on the way they were forced to handle data in their legacy system, and explaining how the underlying concepts of Collaborate would allow them to not only save time and effort (avoiding unnecessary duplication of effort at every turn), but also actually enable them to report on their efforts - accurately.

Whiteboard a bad diagram drawn on it.

The “Bad Way” details how in CACM’s legacy system, Parents, illustrated as P1, required duplicate data entry for every Client, illustrated at C1 and C2, they were related to, and then that data was subsequently “orphaned” while also being counted incorrectly. In contrast, the “Good Way” is an example of how relationships are correctly managed within Collaborate, so not only is it easier and much faster to use - it’s also properly reportable.

Users were brought up to speed on how to use Collaborate to make their day-to-day easier and more efficient, and of course we reviewed the new Quick Batch Simple Services feature.

“The Network Ninja team is always willing to come up with innovative solutions to meet our individual needs. They created customized features that make it easy to document the vast array of support provided to families on a single visit. This will save the CACs time and resources while giving a full picture of the number of Services provided for grant reports.”

Headshot of Karla Steckler.

Karla Steckler

Children’s Advocacy Centers of Mississippi

Mississippi Uses Collaborate for Networks

From the beginning, Mississippi’s state agency took a proactive approach to making sure Collaborate worked for them. In doing so, they helped us create a new feature that hundreds of other CACs and other agencies will benefit from as well.

Map of Mississippi with CAC locations.

All eleven Children’s Advocacy Centers in Mississippi will soon use Collaborate to handle all aspects of their case management needs, and we couldn’t be prouder of our joint effort.

Schedule a demo to see how Collaborate can work for you.

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Your Cases, Your Clients, Your Workflow

Collaborate software running on a MacBook, iPad, and iPhone.

Collaborate is customizable case management software for non-profits and social services agencies.

  • Track Case information, from Intake, providing Services, setting Goals, to recording Outcomes.
  • Efficiently access Case history, medical exams, test results, custom Reports, and more.
  • Tap a single, secure, HIPAA-compliant, easy-to-use, web-based platform for all your Case management needs.

Who's Using Collaborate

Children’s Advocacy Centers of Georgia

Member of the National Children’s Alliance, The Children’s Advocacy Centers of Georgia, Inc. is Georgia’s statewide membership association of 50 local children’s advocacy centers.

CACGA Client Story

  • Dozens of networked Children's Advocacy Centers (CACs), each with own private customizable instance
  • CACs able to search through entire state database of clients, caregivers, and offenders
  • Statewide reporting
  • Mix of Multi-Disciplinary Teams (MDTs) and non-MDT children’s advocacy centers
  • 500+ users, years of case data, tens of thousands of cases, hundreds of thousands of services

South Carolina Coalition Against Domestic Violence and Sexual Assault

SCCADVASA is the statewide partnership of organizations providing services to victims and survivors of domestic violence and sexual assault in South Carolina.

Members include rape crisis centers and women's shelters throughout the state, serving clients 24 hours a day, 7 days a week.

  • Dozens of member organizations, many cross-trained with partner CACs
  • Cross-trained Users can quickly switch between DV/SA and CAC sides
  • Hotline Intakes, with ability to easily change Case type for full Intakes later
  • Optional Modules include Batch Simple Services, Document Queue, and Document Templates

LifeBridge Health's Center for Hope

LifeBridge Health's Center for Hope is a comprehensive violence prevention and intervention agency. Programs include child advocacy, domestic violence, community violence, and elder justice for survivors, caregivers, and communities.

  • Referral Module to manage internal and external Referrals, across Programs
  • "1-Click" VOCA Report to easily meet funding requirements
  • Custom Services for Treatment Plans, Clinical Assessments, and Forensic Interviews

Douglas County, Nebraska

Three human services departments of the Douglas County, Nebraska municipal government run on Collaborate, each with their own tailored software implementation.

DCGA Client Story

  • No need for additional systems or network administrators
  • No software to install
  • Lightning fast, with as much bandwidth, processing power, and storage as you need
  • Access from anywhere, any time

The Spot / Project Ark

The Spot / Project Ark is a cooperative focusing on social justice and health care for at-risk youth.

The Spot / Project Ark Client Story

  • Collaborate facilitates all data management and reporting for SPARK
  • Medical services, mental health counseling, sexual and reproductive health services
  • Work development / workforce coaching services
  • Substance abuse counseling
  • Fully electronic medical records, charting, even immunization records

Substantial Cost Savings

Catholic Charities of the Archdiocese of Miami (CCADM) was established in 1931 to serve impoverished families during the Great Depression. Since then, CCADM has grown to offer a diverse slate of Services in the Miami area, including alcohol & substance abuse treatment, child development, behavioral health, elderly assistance, homelessness, and help for immigrants & refugees.

  • Universal Intake to facilitate a quick implementation
  • Custom workflow allows Clients to have several open Cases at once
  • Reporting for over 40 distinct Service offerings across dozens of sites
  • Optional Modules include Batch Simple Services, Case Review, and Class Management

View Clients

Benefits of Using Collaborate

Cut out the Paper

Let Collaborate do the heavy lifting. Collaborate adjusts to your workflow and processes, not the other way around.

“Prior to Collaborate, we were using paper charts…”

See what The Spot has to say about Collaborate vs. Paper.

  • Use your existing forms, electronically
  • No more boxes of folders, no more spreadsheets
  • Clients can sign documents using smartphones, tablets, or computers
  • Save everything in one place

Fully Customizable

Don’t mess with a good thing - keep your workflows where they work, use our templates where they can be improved upon.

“…it’s like partnering with architects, engineers, and systems designers!”

See how we went above and beyond with Casa de Salud’s customizations.

  • We’ll customize and configure Collaborate for you, good to go at launch
  • Afterward, as requirements change, make configuration changes on your own
  • Grant requirements change frequently, so can Collaborate’s reports
  • Our expert software developers can accommodate your specialized requirements

Fast and Secure

Directly on the Internet backbone, and actively monitored for security, so you’re safe and sound.

Assist America uses Collaborate’s admin capabilities to configure who can access Collaborate from where, and even automatically lock accounts if something suspicious is happening.

  • High-grade encryption
  • Users can be granted access to what they need, only
  • Stable and scalable platform
  • Hourly backups means disaster avoidance
  • HIPAA compliant


Hosted and maintained by us, for you.

Children’s Advocacy Centers of Georgia and SCCADVASA both make use of Collaborate’s cloud-based nature to allow users spread across a large area to access their database securely, using a web browser. Assist America does it worldwide.

  • No need for additional systems or network administrators
  • No software to install
  • Lightning fast, with as much bandwidth, processing power, and storage as you need
  • Access from anywhere, any time

Easy to Use and Understand

Developed and constantly improved upon, since 1998, we take our clients feedback seriously. Easy to use, even for the most technology-averse.

Our userbase is diverse, but most are not organizations that traditionally rely heavily on technology. Take a look at how some of our features work, simple and straightforward.

  • Intuitively designed interface
  • Simple to navigate
  • Dedicated support staff to assist
  • Online support & issue reporting

Substantial Cost Savings

Software is a tool to help you perform better, with less effort. Let it handle the grunt work and tedium, allowing you to focus on your real goals.

“…making for a highly efficient client experience and delivery of services…”

See how Collaborate streamlined The Center’s processes and reduced overhead.

  • Significant reduction in organization communication overhead
  • No annual or "per seat" license fees
  • Increased productivity and lower administrative costs
  • Reports that used to take weeks now take seconds!

Try Collaborate Now

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