The South Carolina Network of Children’s Advocacy Centers (SCNCAC) recently used the Collaborate Concierge service to mine data insights from automated referrals. The output is a single, easy-to-use Custom Report that empowers SCNCAC and the Department of Social Services (DSS) to evaluate the results of their partnership.
“Thanks to the Collaborate team, we have a very professional system that is going to be a model for all other states in the country.”
Thomas Knapp
Executive Director, South Carolina Network of Children’s Advocacy Centers
With the DSS Report, South Carolina can answer questions on demand such as:
What percentage of referrals from DSS were accepted from each county, and what is the average time to acceptance?
What is the latency between the acceptance of a referral and the initial Forensic Interview?
What types of services are being provided in each county?
View a sample DSS Custom Report (PDF)
Along with aggregate statewide data, South Carolina is able to compare response times for individual counties, in part to locate underserved areas that may need more resources. The Report also breaks down the data by demographics such as age group, biological sex, and race - all important metrics that the State has requested to monitor.
Other examples of Custom Reports in daily use by Collaborate users include:
- VOCA Reports for victim services organizations,
- NCA Reports for Children’s Advocacy Centers, and
- Investigation & service qualification breakdowns for Kentucky’s Multidisciplinary Enhancement Project.
Need to answer complicated data questions? Drop us a line and we’ll build a Custom Report for you.
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